This section provides troubleshooting steps if you are experiencing a blank screen when connecting.
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| 2 | Using a different browser | Our recommended web browsers are Google Chrome and Mozilla Firefox:
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| 3 | Using Guest mode (Chrome) 1) Close down all browser tabs you have open 2) Close down all Apps on your computer 3) Restart your computer 4) Open Google Chrome and select the Guest Profile from the top-right 5) Log back in at in the Guest Window that appears. |
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| 5 | Using a different device | If you are currently using a work assigned device, it may have an impact on your ability to access the virtual interview. We suggest using an alternative( |
